Staff Picks Bike Tour Reviews (page 12)
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★★★★★ Sue Larson 2 weeks agoExceptional Way to Experience the Glories of Portugal!
· Castles and Wines of Portugal
Our week spent on bikes in Portugal was a dream come true! Every detail was taken care off. The bikes were superlative, the accommodations were great, the food and beverages were yummy, and most especially, our guide Manuel and his assistant Joana, did a magnificent job of leading our small group, and introducing us to various aspects of the region’s culture. Their upbeat personalities, joyful spirits, and skillful knowledge made us feel so welcomed, informed, and valued. The rides were fabulous and this week will live in our memories and hearts for the rest of our days. Two thumbs way, way up!!
- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Portugal
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★★★★★ Brenda Teal 1 week agoEnjoyable trip in most ways...
· Innsbruck to Salzburg: Through the Alps Along River Cycle Trails
First, the positives...
The scenery, hotels provided, local emergency/tour representatives and bikes were exceptional. There were interesting and beautiful sights in every town and along the way. The bike shop where we received rental bikes, helmets, etc. was knowledgeable, friendly and Chris in Innsbruck was great to work with and talk to, and he provided great insights toward upcoming routes.
There was useful information about available alternate routes/modes of travel, as well as the scenery we could experience, and the details of our stays at each local inn were seamless, for the most part. I cannot say enough about the friendliness and helpfulness of hotel staff, without exception. The local representative and the transfer drivers were also easy to communicate with, and helpful in every area we needed.
I felt the info given regarding sightseeing was not as detailed or inclusive of all sights, as the last time we worked with BikeTours.
Regarding directions and mapping, the GPS we rented from BT was useless, and we stopped using or even charging it after a couple of days....the routes didn't seem to match those on the map given, and even when we were clearly on the cycle path designated, it constantly said to make a u-turn or offroute; 60 euros we should have kept for other things. The map directions were often unclear, especially entering and leaving cities, and since the GPS wasn't working, we had to constantly stop to take the map out as there was no place to clip it to the bike handlebar. The alternate routes on the Lofer travel day were confusing as well.
Despite these issues, we would have probably used BT again, except for the unexpected hotel expenses after we arrived in Austria. We asked for a final invoice, before booking, to make sure of costs in planning this trip, and was sent one which listed a "total" of all charges and a list of all services covered under our quoted tour cost, including specific hotel stays, with no mention of added costs to be paid when we arrived at each hotel. When we arrived in Innsbruck, the hotel informed us we still owed city taxes (this was the case in almost every town/hotel booked). Though the amounts were not big, the attitude we got from the tour when we called to check was off-putting ("that fact was included in the general description of the tour on the internet," and "a company does not have to put every little detail in an invoice.").
We suggest that BT put an * next to each hotel stay on their invoice/quotes, and then include in small print at the bottom " *some hotels may charge a city tax at checkout, usually from 2-8 euros per night, which is not covered by BikeTours." This is a detail that can be corrected easily, and sure would help travelers budget appropriately as well.
One thing is for sure, however you plan for it, go to Austria and experience the marvelous places on this river tour (we added extra time in Salzburg and Vienna)....you won't regret it. SHOW MORE- Countries included in this tour?
- Austria
